Open Source in 2019


The freedoms and rights attached to free and open source software bring a number of key benefits for users.
The first, and most-often cited of those benefits is cost. Access to the source code is basically free as in beer. Thanks to the English language, this created interesting confusion in the mass-market as to what the "free" in "free software" actually meant. You can totally sell "free software" -- this is generally done by adding freedoms or bundling services beyond what F/OSS itself mandates (and not by removing freedoms, as some recently would like you to think).
If the cost benefit has proven more significant as open source evolved, it's not because users are less and less willing to pay for software or computing. It's due to the more and more ubiquitous nature of computing. As software eats the world, the traditional software pay-per-seat models are getting less and less adapted to how users work, and they create extra friction in a world where everyone competes on speed.
As an engineer, I think that today, cost is a scapegoat benefit. What matters more to users is actually availability. With open source software, there is no barrier to trying out the software with all of its functionality. You don't have to ask anyone for permission (or enter any contractual relationship) to evaluate the software for future use, to experiment with it, or just to have fun with it. And once you are ready to jump in, there is no friction in transitioning from experimentation to production.
As an executive, I consider sustainability to be an even more significant benefit. When an organization makes the choice of deploying software, it does not want to left without maintenance, just because the vendor decides to drop support for the software you run, or just because the vendor goes bankrupt. The source code being available for anyone to modify means you are not relying on a single vendor for long-term maintenance.
Having a multi-vendor space is also a great way to avoid lock-in. When your business grows a dependency on software, the cost of switching to another solution can get very high. You find yourself on the vulnerable side of maintenance deals. Being able to rely on a market of vendors providing maintenance and services is a much more sustainable way of consuming software.
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