In the Love of Open Source Communities


We do, to some limited extent, acknowledge the efforts and contributions of open source software developers. But another aspect of that goes completely unnoticed, which is the community around that software.
By the word “Community”, I do not mean just the geeky people who are very much obsessed with a specific software, nor the ones who benefit somehow from working on improving the project they are working on… I mostly mean the normal, average users whether newbies or advanced who help others in finding that software, and more importantly, help them in walking through it and using it for their needs. In my opinion, it is a priceless experience to have someone from the other side of the world to help you fix your issues and get what you need to be done, for free.
It is true that a lot of open source software developers are paid to do their job (acknowledging that most of them aren’t), but in terms of the community, I have found most of those fellow humans – if not all – willing to give you the help you want and need for free. Think about the countless forums and online support channels (Mailing lists, IRCs…) that are always available to help you in case you need help, they are always free. In those channels, people spend countless hours asking those in need for help for extra information and debugging details, only to give them the support they need and teach them how to do X.
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