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10 tips for onboarding open source contributors

Submitted by Rianne Schestowitz on Monday 16th of December 2019 08:32:45 AM Filed under
OSS

Contributors are the lifeblood of many open source projects because they enable smaller projects to grow and improve without a lot of financial support and they bring fresh perspectives to the project. That is the case at Ushahidi, a non-profit organization that is building and using software to help raise the voices of underserved, marginalized communities. Our products enable local observers to submit reports about local humanitarian crises (such as political unrest and natural disasters) using their mobile phones or the internet, while simultaneously creating a temporal and geospatial archive of events.

Ushahidi always strives for openness, but it's very hard to evaluate how open your organization works from the inside. Staff and longtime contributors know too much: they are cursed by knowledge and access to the people who know how things work. While a crisis brings out the good in people who want to help, getting involved with an open source project during a crisis is complex. The maintainers are usually going through a stressful time. New requests for features are coming every day. New bugs are being reported all the time.

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