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Mozilla: Edouard Oger, Mike Hoye, Firefox Improvements and Firefox UX

Submitted by Roy Schestowitz on Wednesday 3rd of April 2019 02:12:52 AM Filed under
Moz/FF
  • Crossing the Rust FFI frontier with Protocol Buffers

    My team, the application services team at Mozilla, works on Firefox Sync, Firefox Accounts and WebPush.

    These features are currently shipped on Firefox Desktop, Android and iOS browsers. They will soon be available in our new products such as our upcoming Android browser, our password manager Lockbox, and Firefox for Fire TV.

  • Mike Hoye: Fixer (Mozilla)

    My name is Mike Hoye; I go by "mhoye" out here on the intertubes, and I have the good fortune to work for Mozilla. I should mention that what follows aren't company opinions, but I suppose that'll be very, very obvious in a moment.

    I started at Mozilla years ago as their first engineering community manager. My early work focused on codebase and organizational accessibility, the ergonomics of Mozilla's commitment to open development. Since then I've been fortunate to work under some excellent managers who've given me the freedom to run towards fires and the support to carry some challenging, sometimes unpleasant tasks over the line. As a result my role has grown in a bunch of interesting directions, to the point where it's now hard to define; on top of the community work and organizational accessibility, I'm involved in training, licensing, communications mentoring, incident response coordination and a number of other org-crosscutting efforts. I've even ended up in charge of the venerable Planet Mozilla in the process somehow.

    Presently my title is "Senior Staff Project Manager" because, as my boss puts it, it's the closest thing on the list to "fixer". I mostly help people talk to each other; I seem to have found my niche solving problems that are supposedly about the tech but really about the people around it. My boss describes these as "mhoye-shaped problems", to my ongoing delight. It makes me think of the outline Wile E. Coyote leaves in the cliff face.

    Between all that I write about software, history, team-building, the industry in general or random nonsense, sometimes because I have something to say but often just to sharpen the tools.

    I should caution you: a few years ago a research paper was published that described a class of people whose technology choices were a reliable predictor those products would fail in the market. For a while now some colleagues have enjoyed keeping track of my tech choices so that they can short the companies that make them, so that paper quickly made the rounds attached to alarmed emails that basically said "there are more like him, we must warn the village". So on the one hand, if you're asking me for technology recommendations, you should know that I'm the angel of death. On the other hand, all my favorite Uses This interviews call to mind the Matsuo Bashō line that the footprints of the wise lead nowhere, a bar I'd like to clear as well. And it goes without saying that any sufficiently advanced aesthetic is indistinguishable from cosplay, that if your aesthetic is easily distinguished from cosplay it's insufficiently advanced. So calibrate your expectations accordingly and let's get into it.

  • Stop videos from automatically playing with new autoplay controls from Firefox

    The web is 30 years old. Over its lifetime we’ve had developments that have brought us to peaks of delight and others to the pits of frustration. The blink tag, pop-up ads, click bait and trolls are all things that diminish our web experience. Perhaps the greatest offender of internet etiquette today is video autoplay. Be it an ad, a YouTube video or a site that just can’t wait to tell you all about itself, autoplay video is an annoyance. In our own study 90% of the users polled wanted Firefox to stop videos from automatically playing. We’re here for you, so we’ve added a new feature called Block Autoplay to stop all that noise from starting in the first place.

  • Firefox UX: An exception to our ‘No Guerrilla Research’ practice: A tale of user research at MozFest

    Sometimes, when you’re doing user research, things just don’t quite go as planned. MozFest was one of those times for us.

    MozFest, the Mozilla Festival, is a vibrant conference and week-long “celebration for, by, and about people who love the internet.” Held at a Ravensbourne university in London, the festival features nine floors of simultaneous sessions. The Add-ons UX team had the opportunity to host a workshop at MozFest about co-designing a new submission flow for browser extensions and themes. The workshop was a version of the Add-ons community workshop we held the previous day.

    On the morning of our workshop, we showed up bright-eyed, bushy-tailed, and fully caffeinated. Materials in place, slides loaded…we were ready. And then, no one showed up.

    Perhaps because 1) there was too much awesome stuff going on at the same time as our workshop, 2) we were in a back corner, and 3) we didn’t proactively advertise our talk enough.

    After processing our initial heartache and disappointment, Emanuela, a designer on the team, suggested we try something we don’t do often at Mozilla, if at all: guerrilla research. Guerrilla user research usually means getting research participants from “the street.” For example, a researcher could stand in front of a grocery store with a tablet computer and ask people to use a new app. This type of research method is different than “normal” user research methods (e.g. field research in a person’s home, interviewing someone remotely over video call, conducting a usability study in a conference room at an office) because there is much less control in screening participants, and all the research is conducted in the public eye [1].

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