Design for security


Serena Chen began her talk in the Security, Identity & Privacy miniconf at linux.conf.au 2019 with a plan to dispel a pervasive myth that "usability and security are mutually exclusive". She hoped that by the end of her talk, she could convince the audience that the opposite is true: good user experience design and good security cannot exist without each other. It makes sense, she said, because a secure system must be reliable and controllable, which means it must be usable, while a usable system must be less confusing, thus it is more secure.
Chen is a product designer who is interested in the "intersection between security and humans". She thought that most in the room would agree that "everyone deserves to be secure without having to be experts". But our current ways of designing systems are not focused on that. We need to stop expecting our users to be or become security experts.
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