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Windows updates keep breaking, and Microsoft's "agentic OS" isn't helping
The Windows Insider initiative promised to solve the most outstanding reliability issues with Windows thanks to millions of unpaid beta testers joining the program. A few years down the line, enterprise customers are now at risk of experiencing a barely working GUI or shell because the latest Windows updates are simply doing something wrong.
Microsoft recently published a baffling support document stating that Windows updates released after July 2025 may break some crucial parts of the operating system's shell. According to the KB5072911 document, File Explorer, the Start menu, and other XAML-dependent apps in Windows may show erratic behavior on some enterprise devices.
The issue affects Windows 11 24H2 and 25H2 releases after installing monthly cumulative updates such as KB5062553 or KB5065789. Consumer devices should be safe for now, as the issue has been identified in a "limited" number of enterprise or managed environments. The bug may occur when Windows updates are installed before the user logs into the OS, forcing some XAML components to behave in unexpected ways.